VWU Global Campus Commencement Ceremony 2022

Position Details

Academic Support Specialist

Please Note: All Virginia Wesleyan University employees, including primary contract services, are required to submit proof of full COVID-19 vaccination. A copy of an individual's vaccination card or certificate will be required upon employment.

Virginia Wesleyan University seeks an Academic Support Specialist to serve in the University’s Advising Program and Learning Center. The Academic Support Specialist will play a key role in first-year and overall student success by supporting retention efforts. The Academic Support Specialist will oversee concentrated retention and support efforts and manage the Academic Alert system and Academic Renewal in the Learning Center, as well as the Marlin Mentorship program, directing students to appropriate departments and college resources based on their needs.

Duties and Responsibilities:

  • Manage Academic Alert, Academic Renewal, and Marlin Mentor student success and retention efforts
  • Advise students individually and/or in groups regarding curriculum requirements, class selection, academic policies and procedures, and campus resources
  • Assist First-Year and Undeclared Students with a four-year plan to graduate
  • Create and maintain case notes, student records, reviews, and related documents
  • Work closely with faculty, staff, and student success personnel to ensure assigned student populations are successful in their degree programs
  • Advocate for and intervene on behalf of students, when necessary
  • Other assigned duties as required or deemed necessary to meet student retention and support.
  • Represent University Learning Center at on-campus and off-campus events, such as New Student Orientation and Marlin Days
  • Prepare a variety of reports using campus-wide databases and software

Knowledge, Skills, and Abilities:

  • Knowledge of basic word processing software and the ability to operate standard PC/PC software applications, including Microsoft Office suite, student records management software
  • Knowledge of student success strategies
  • Good Interpersonal skills
  • Good oral and written communication skills
  • Ability to advise students
  • Ability to lead student tutors
  • Ability to respond to several demands at one time in a fast-paced environment
  • Ability to maintain records and safeguard confidential information
  • Ability to work effectively with students, public, college community and external constituencies, with an appreciation for cultural and group differences

Minimum Qualifications:
Bachelor's degree from a college or university accredited by a US Department of Education or an internationally recognized accrediting organization.
Knowledge of higher education academic policy, program requirements, and advising which can be demonstrated through part-time or full-time work experience, education, or clearly articulated complimentary experiences.
Experience working with a student records management system.

Preferred Qualifications:

  • Master's degree in Education, Higher Education Administration, Counseling, or related area.
  • Experience and proficiency working with Colleague/Ellucian or other student records management system.
  • Experience working in academic advising or a related area
  • Understanding of and experience working with federal and state regulations for financial aid
  • Experience working with a retention software tool

Application Instructions
Applicants should submit, electronically (as a single PDF), a cover letter explaining qualifications and fit for this position, a résumé/curriculum vitae, and the contact information of three professional references to Human Resources, at employment@vwu.edu. Review of applications will continue until the position is filled. Questions prior to application may be directed to Mr. Crit Muniz, Executive Director of Academic Support Services, at (757) 233-8898 or nmuniz@vwu.edu.

About Virginia Wesleyan University
Virginia Wesleyan University is Coastal Virginia's premier university of the liberal arts and sciences. Situated on a 300-acre park-like campus in Virginia Beach, the University annually enrolls approximately 1,600 students in undergraduate, graduate, and online programs. Undergraduate degrees include a Bachelor of Arts, Bachelor of Science, Bachelor of Musical Arts, and Bachelor of Social Work with 39 majors, 31 minors, and 19 pre-professional tracks. Graduate degrees include a Master of Business Administration, a Master of Education, and a Master of Arts in Education. The Batten Honors College, a residential honors program, recruits high-achieving students and equips them to be problem solvers who are environmentally-conscious, strategic-thinking global citizens. Students thrive in average class sizes of 15 and through the University's experiential learning, high-impact leadership, and career-development programs. An inclusive community dedicated to scholarship and service grounded in the liberal arts and sciences, Virginia Wesleyan University inspires students to build meaningful lives through engagement in Coastal Virginia's dynamic metropolitan region, the nation, and the world.

Statement of Non-Discrimination

Virginia Wesleyan University is an Equal Opportunity Employer. Applicants are considered on the basis of skills, experience, and qualifications without regard to race, religion, color, creed, gender, national and ethnic origin, age, marital status, covered veteran status, sexual orientation, gender identity and expression, the presence of non-job-related medical disability, or any other legally protected status.