Student Research Projects

Value Stream Mapping Tools: An Analysis of Values Adding Applications

Student Lena Nguyen, '16
Faculty Mentor(s)
Department Management, Business and Economics
Course MBE 490: Independent Study


Increased global competitive pressures are forcing today\'s supply chain managers to intensify efforts to improve efficiencies and reduce costs in their supply chain management (SCM) systems. The purpose of this paper was to examine the myriad possible value stream mapping applications available that organizations might use to improve customer satisfaction and reduce costs throughout the value chain process. The first part of the paper represents a literature review examining the most relevant supply chain management issues. Managers who
purchase and implement such systems need to consider software characteristics prior to making
these decisions. This research reviewed SCM software vendor websites in an attempt to identify
those most relevant decision variable. The result was a six theme grouping presenting a series of
questions that should be asked when making these purchase decisions.


Virginia Wesleyan Undergraduate Research Conference Grant, 2015-16.


The Society for Advancement of Management (SAM): 2016 International Conference.


Regional Student Achievement, SAM International Conference